If you need a new domain we will register it for you free of charge and then again on an annual basis for as long as you continue to host with us.

Your web hosting space can be shared amongst multiple domains, with each domain pointing to a different folder on one of our web servers. That way, you can host multiple domains (eg: www.mydomain.co.uk, www.yourotherdomain.co.uk) on a single hosting account.

You can host multiple sub-domains per proper registered domain. For example, if your main domain is something like this: www.mydomain.co.uk, you can have sub domains such as: sales.mydomain.co.uk, support.mydomain.co.uk

We will not charge you for transfering a domain to us from another UK Internet Service Provider

This is the amount of disk space allocated for your domain hosting under this plan shared amongst your domains.

Typically the amount of data allowed transferred from your website to people's web browsers. A normal web page typically transfers around 80Kbytes per page, depending upon content such as images, etc. Therefore, a monthly 1GB allowance would enable around 12,500 web pages to be transferred.

The maximum storage space for an email mailbox.

You can set up any email address you like to go with your domain name. For example: joesmith@yourdomain.co.uk. Every address you create can be personalised the way you want it, and you can also configure destinations too. We support two different types of mailbox:

• An IMAP account which stands for Internet Message Access Protocol, allows you access to your e-mail from an Internet browser window. Your mail is stored safely on a Webhouse server thereby enabling you to work on it from source.
• A POP3 account stands for Post Office Protocol-version 3, these mailboxes on Webhouse servers and hold e-mail addressed to you. When you open your e-mail client such as Outlook, your email is downloaded to your computer.

You can add an automated reply to any of your email accounts. Useful if you are away on holiday for example.

For example, you can choose to have your company email address as sales@yourdomain.co.uk go to an e-mail box or get forwarded to a separate work or home address. Also, if your package contains subdomains, they can have their own e-mail addresses as well (i.e. john@ support.domain-of-your-choice.co.uk.) Each e-mail account is independent and can be set up to be accessed by specific users or by administrators.

Your email can be automatically forwarded to any other email address you like.

An email account can be set up as a Catch-All. Any emails sent to your business which does not reach a recipient (may no longer exist for example) will be automatically sent to the Catch-All email address.

We use one of the best (NOD32) Virus scanners to scan all emails going through our servers - something you'll be happy to know!

You can set up spam filtering on your email accounts to catch spam or unwanted emails.

Your email can be accessed from a web browser such as Internet Explorer or Netscape, so you do not have to use an email client such as Outlook Express or Eudora.

FTP stands for File Transfer Protocol and is the method you can use to access your website folders and files from your own pc. It's a good idea to limit the number of users for security reasons. You can use FTP software such as CuteFTP to log on to your website, or even your file explorer in Windows XP.

DNS stands for Domain Name Servers, and your hosting account gives you full access for you to be able to manage these settings. Typically these settings should only be used by those experienced with DNS management.

SSL Stands for Secure Sockets Layer and is used to encrypt data flowing between a web browser such as Internet Explorer and the web server. It enables the little padlock to be shown in the bottom of your browser when connected to a secure page. Shared SSL means using an SSL certificate belonging to The WebHouse and therefore not in your company name.

We can obtain a dedicated SSL certificate to be issued in your company name and installed on your website.

Set up any folders on your website with a name/password entry requirement.

Microsoft Access database is supplied as standard with all our hosting packages for use in your hosting account

Microsoft SQL Server Express database is supplied as standard with your hosting account.

For demanding applications, Microsoft SQL Server 2000/2005 can be used to support your hosting account.

Depending upon the hosting plan taken out, we will install your own components on our servers for use in your own Internet applications subject to us first analysing the components on our test servers. We may ask for the source code to ensure that no malicious or 'bad' code is present which will affect the performace of the servers. We may also install third party components and software products for your own purposes subject to the same security and performance criteria. Please note a one-off setup charge will be made.

Our servers are capable of running any Active Server Pages applications

Our servers have the .NET 1.0, 2.0, 3.0 and 3.5 frameworks installed